Mays is the operations app for restaurants, cafés and multi-location food businesses: checklists, scheduling, inventory, training, team chat and a knowledge base in one place, on the web and on your phone.
What's in the app
- Tasks & checklists — opening, closing, prep and cleaning checklists that repeat on the schedule you set. Staff complete them in the app with checkboxes, numbers, photos and custom forms. AI photo verification can score each photo and flag (or send back) the ones that miss the standard, and managers approve or reject completed lists from the dashboard.
- Scheduling & time clock — build and publish the weekly schedule, fill open shifts, handle shift trades, availability and time off, and see a sales forecast from your POS history. Staff clock in and out on their phone or on a shared kiosk tablet, and can add their shifts to their own calendar.
- Inventory — items, vendors, recipes and plate costing, stock counts on the web or in the app, suggested orders from your par levels, vendor invoices, waste, and theoretical vs. actual usage.
- Knowledge Base — your SOPs, recipes and documents in folders, searchable on the web and in the app. The AI Assistant in chat can answer questions from it.
- Learning — training modules with AI-generated quizzes, a leaderboard, and a certificate when someone passes a module marked compliance-critical.
- Chat — direct and group messages with photos, files, voice notes and read receipts, plus an AI Assistant to ask questions. Chat lives in the iPhone and Android apps.
- AI agents — four assistants that prepare work for you to approve: Catering (reviews new catering leads, suggests packages, drafts outreach and preps the invoice), Temperature Watchdog (investigates temperature alerts and files a daily compliance digest), Team Coach (a weekly team digest with coaching and recognition drafts) and Sales Analyst (a daily sales recap with drop and top-seller alerts). What they propose waits for your approval.
- And more — Insights (prime cost, labor cost, vendor spend), alerts and scheduled reports, Google reviews, smart thermometers, integrations such as Square and 7shifts, and Mays AI, the assistant button in the corner of every web page.
Where to sign in
- Web — go.mays.app, with your email and password (plus a quick security check that usually finishes on its own). Admins and managers do most of the setup here.
- iPhone and iPad — the Mays Operations app on the App Store.
- Android — the Mays app on Google Play.
The apps don't use a password: you sign in with your mobile phone number and a 6-digit code we text you. Employees usually only need the app. If you haven't been added yet, ask your manager — they add people under Locations & Users → Users on the web, or Profile → Team in the app.
Roles at a glance
Role | What they do in Mays |
|---|---|
Admin | Sets up the organization: locations, users and roles, billing, integrations and settings. Sees every location. |
Manager | Runs their own locations: the schedule and time clock, checklists and approvals, inventory, and the team. Sees only the locations they're assigned to. |
Employee | Works the shift in the app: clocks in and out, completes tasks, checks the schedule, trades shifts and requests time off. |
Admins can also create their own roles with a hand-picked set of permissions — see Roles and permissions.
Plans and the free trial
Every new organization starts with a 30-day free trial with all plan modules switched on — no credit card needed. After the trial, the modules you have depend on your plan (Basic or Pro). A module your plan doesn't include stays in the sidebar with a small lock; opening it tells you it isn't included in your plan and offers an Upgrade plan button.
A few extras are separate add-ons, bought per location: the AI phone receptionist, call recording for it, and digital signage (your images and videos on your TVs).
Admins see the current plan, AI credits and invoices under Settings → Billing in the web app. See Plans, the free trial and locked modules for what each plan includes.
Need a hand?
- Browse the topics on the Help Center home page.
- In the web app, Help at the bottom of the sidebar opens a support ticket; replies come by email. See Getting help and support tickets.
- Or send a support request from our contact page. It asks for your email and phone number, and a real person on the Mays team gets back to you.