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Guides for admins, managers and employees.

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143 articles across 16 topics

Getting started

Set up your organization, add locations and invite your team.

Scheduling

Build and publish schedules, handle swaps, availability and time off.

Time clock

Clocking in and out, breaks, timesheets and approvals.

Tasks & checklists

Opening, closing, prep and cleaning checklists with AI photo-proof.

Knowledge & training

Your knowledge base of SOPs and documents, training modules and quizzes.

Inventory

Counts, recipes and COGS, waste tracking and reorders to suppliers.

Food safety & signage

Temperature sensors and alerts, health-department logs and TV screens.

Team & roles

Members, roles and permissions across all your locations.

Team chat

Direct and group messages, photos and files, and sharing work with your team.

Mobile apps

The iPhone and Android apps: installing, signing in, notifications.

AI & automation

Mays AI, automation rules, automated phone calls and AI agents.

Integrations

POS, payroll, calendars and the other systems Mays connects to.

Reports & insights

Prime cost, labor and vendor spend, alerts and custom reports.

Reviews & disputes

Google reviews and replies, and Square chargeback disputes.

Catering & phone

The AI phone receptionist, and catering leads, quotes and orders.

Account & billing

Your plan and free trial, AI credits, invoices and billing.

Popular

Getting started

Welcome to Mays

What Mays does, where to sign in on the web, iPhone and Android, who does what, and how plans and the free trial work — the two-minute tour for a new team.

AdminsManagersEmployeesWebiOSAndroid

Catering & phone

AI phone receptionist

The AI phone receptionist answers a location's phone. It reads out answers you've written, texts callers your address, and puts them through to a real person when it can't help.

AdminsManagersWeb

Add and manage locations

Add your stores to Mays, keep their address, phone, email and time zone up to date, and find each location's billing, phone receptionist and scheduling settings.

AI & automation

Asking Mays AI on the web

Mays AI is the round button in the corner of every web page. Ask it about today's tasks, who's on shift, sales, temperatures or labor cost, or have it build a report you can save.

AdminsManagersWeb

Calendar sync — see your Mays schedule in your own calendar

Subscribe to your shifts, the full schedule or events from Apple Calendar, Google Calendar or Outlook — and what to do when they don't refresh.

AdminsManagersEmployeesWebiOSAndroid

Clocking in and out on your phone

Clock in and out, and take breaks, from the Schedule tab of the Mays app — plus what the messages mean when the app won't let you clock in.

EmployeesiOSAndroid

Still need help?

Send us a support request and a real person on the Mays team will get back to you.

Contact support Call +1 (561) 286-3939