Team & rolesAdd and manage locations
Add your stores to Mays, keep their address, phone, email and time zone up to date, and find each location's billing, phone receptionist and scheduling settings.
Add and invite team members
Add people on the web or from the app. Employees get a text with a link to the app; managers and admins get an email to set a password. Plus resending invites and checking delivery.
Managing your team from the app
Managers and admins can run their team from the Mays app. Add people, change roles, positions, pay and kiosk PINs, resend invitations and deactivate people under Profile → Team.
Import employees from a spreadsheet
Bring your whole staff list into Mays at once — paste or upload an export from your POS or payroll, check the rows Mays AI finds, and import them into a location. No invitations are sent.
Food safety certificates
Keep food handler cards and food protection manager certificates on file with their expiry dates, see who is missing one or due at each location, and get reminders before a card expires.
Roles and permissions
What the built-in Admin, Manager and Employee roles can do, how location access works, and how to build a custom role from individual permissions.
Departments
Group people into departments such as Front of House and Kitchen, then use them to give checklists to the right people, filter the dashboard and compare labor costs.
Location access for managers and multi-location staff
Everyone except admins sees only the locations they're assigned to. How that works for managers and multi-location staff, and how to switch location on the web and in the app.
Deactivating team members and deleting accounts
When someone leaves, deactivate them. They can't sign in, but their hours and history stay. Staff can delete their own account in the app; an admin can restore it for 30 days, then its contact and sign-in details are removed.
Merging duplicate users
Find people who were added twice, by email, phone or name, and merge the extra accounts into the one you keep. Check what moves first, because it can't be fully undone.