Account & billingPlans, the free trial and locked modules
Every organization starts with a 30-day free trial of all plan modules, then picks Basic or Pro (or your company's own package, if Mays set up custom pricing). What each plan includes, what the add-ons are, what a locked module means, and how each location's package decides its features.
AI credits
Mays's AI features use AI credits from each location's balance. What uses them, how many your plan adds every month, how to check a balance and how to buy more.
Billing per location, payment methods and invoices
Pay for Mays with one card for the whole organization, or let each location pay for itself. Where to update your card, find invoices and receipts, and what each location's billing emails mean.
Signing your Mays agreement
Sign your Mays agreement from the link in your email, on a phone or a computer, with no account or password. How initials work, typing or drawing your signature, getting your signed copy, and what to do if the link has expired.
Paying for the Enterprise annual plan by ACH, wire or Zelle
How to pay the invoice for the Mays Enterprise annual plan by ACH debit, wire or bank transfer, or Zelle. When your locations switch to Enterprise, how renewals work, and where to see the plan in Settings → Billing. Cards are not accepted for the annual plan.
Organization settings
The organization-wide settings under Settings → Organization — Labor law compliance, voice-call language, 12- or 24-hour times, AI photo checks, and whether the app lists every open task.
Branding customer emails
Put your logo, brand color and business name on the emails Mays sends for you, and rewrite five of them — schedule published, shift picked up, trade decisions, receipts and receptionist alerts.